Refund policy

Returns & Refund Policy

Due to the digital nature of Wildwood Pattern Company products, all sales of digital products and licenses are final once the digital file has been delivered or made available for download.

Digital products cannot be physically returned, and therefore Wildwood Pattern Company does not accept returns, exchanges, or cancellations and does not issue refunds for change of mind, accidental purchases, failure to review product details, software incompatibility, or selecting an incorrect license.

Please carefully review the product description, file specifications, and applicable licensing terms before completing your purchase.

If you accidentally select the wrong license, please contact wildwoodpatternco@gmail.com before using the artwork commercially. Where appropriate, you may be able to upgrade your license by paying the difference rather than purchasing the pattern again.

If you experience a legitimate technical issue with a purchased file—such as a corrupted file, an incorrect file being delivered, or a download that does not function as described—please contact wildwoodpatternco@gmail.com with your order information. I will make reasonable efforts to correct the issue or provide a replacement file.

A technical issue that can be corrected by providing a working replacement file does not automatically qualify for a refund.

Purchasing a digital product does not transfer copyright or ownership of the artwork. All purchases remain subject to the Wildwood Pattern Company Licensing Terms applicable to the license selected at checkout.

Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable consumer-protection law.

Wildwood Pattern Company
Designed for the wild at heart. 🌿🦊